Privacy Policy

1 Introduction

PawSnap AI ("we," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.

2 Information We Collect

• User Content: The photos you upload of your pets.
• Contact Information: Your email address (for order delivery).
• Usage Data: Anonymized data about how you interact with our website.
• Payment Information: We do not store credit card details. Payments are processed by Stripe.

3 How We Use Your Data

• Service Delivery: To generate AI images and email download links to you.
• Communication: To send order status and important service updates.
• Storage: To allow you to download your images for a limited time.

4 Data Sharing

We do not sell your personal data. We share data only with:

• AI Processing: Third-party AI models (Google Gemini) for image generation.
• Cloud Storage: Cloudflare R2 for secure image storage.
• Payments: Stripe for payment processing.
• Email Delivery: Resend for transactional emails.

5 Data Retention

• Original Images: Deleted from our servers within 21 days.
• Generated Images: Stored for 15 days to allow you to download them.
• Email Records: Retained for customer support.

6 Cookies

We use local storage for session state. We do not use intrusive tracking cookies.

7 Your Rights

• Access the personal data we hold about you.
• Request deletion of your data.
• Correct inaccuracies in your data.

To exercise these rights, please contact us at [email protected].

8 Children's Privacy

Our service is not intended for individuals under 13. We do not knowingly collect data from children.

9 Contact

If you have questions, please email us at [email protected]